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FAQ

Frequently Asked Questions

What are the Continuing Education requirements and who do I contact with questions?

MAINE

Appraisers must complete 28 hours of continuing education within each renewal period. Seven of the 28 hours must include the National USPAP Update course. It is the student's responsibility to ensure they are taking the correct course to fulfill their individual needs. All CE can be taken online.

All questions regarding your license status and what your continuing education requirements are should be directed to:

Department of Professional & Financial Regulation
Office of Licensing & Registration
35 State House Station
Augusta, Maine 04333-0035
Telephone: (207)624-8603

NEW HAMPSHIRE

Appraisers need to complete twenty-eight (28) hours of continuing education by November 30th to renew their license every two years (by December 31st). Of the 28 hours, only 14 hours can be taken online. The National USPAP Update course MUST be taken in the classroom.

All questions regarding your license status and what your continuing education requirements are should be directed to:

Real Estate Appraiser Board
State House Annex - Room 426
25 Capitol Street
Concord, NH 03301-6312
Telephone: (603)271-6186

What is required to complete the course?

You must review all of the course content. No final exam is required.

Can I print any of the course material for future reference?

No, the course is entirely online, so you are unable to print any course materials.

How long will it take me to complete a course?

Each course has been approved for a specific number of hours. Depending on the pace you review the course it may take you less or more time to complete the course.

How long do I have access to the course?

You have access to the course up to 6 months from purchase.

How do I receive my course completion certificate and how do my hours get submitted for CE credit?

MAINE

Once you complete a course, you are able to print your course completion certificate. To receive CE credit, you are responsible for submitting your hours (not course certificates) to the state. If you are audited, you must submit your course completion certificate.

NEW HAMPSHIRE

Once you complete a course, you will be able to print your course completion certificate. You will need to submit your certificate with your renewal application.

Can I take the course from various locations and computers?

The courses are set up for students to access from any computer that is compatible with the requirements below. We recommend using faster system and faster internet connection. Here are the requirements:

  • IBM PC Compatible Computer (500 MHz processor with 256MB RAM)
  • Sound Card with speakers or headphones
  • Video Capabilities
  • Microsoft Windows 98/2000/XP
  • Internet connection (high speed connection)
  • Microsoft Internet Explorer version 6.0 SP1 or greater – If you have already installed a later version (e.g. IE7), you may experience problems with links in the course.
  • Adobe Flash Player (Click here to download)

What happens once I register for the course?

You will receive an email confirmation for your records. You may then begin the course immediately.

How do I get a username and password? What do I use it for? What should I do if I forget it?

During the registration process, you select your own username and password. It should be something that you can easily remember. You will use the same username and password each time you log in to access your course(s). This information is entered in the returning students section on the home page of the website. If you forget your username and password, you can either email support@fastclass.com or call 1-866-455-3278.

What do I do if I have technical issues?

Call the support line at 866-455-3278 – Monday through Friday 9:00 AM. to 7:00 PM. and Saturday from 10:00 AM to 3:00 PM. EST

How does a course work?

You take the course at your own pace and on your own time. You can take the course in small increments or all at once. If you exit out of the course, then log back in at a later time, you start back in the lesson that you had been taking.